Questions? You’ve come to the right place.
Whether you’re brand new to Journee or moments from taking off, our FAQs have got you covered. Browse or search below.
Introduction to Journee
Introduction to Journee
Last updated on 18 Dec, 2025
Answer
How will I know what to pack?
What is a Journee trip like?
What is Journee and how does it work?
How will I know what currency to bring?
Who is Journee for?
When can I reveal my destination?
Where does Journee send people?
Can we exclude destinations?
Can I pick my destination?
How far in advance can I book a Journee trip?
How old do I have to be to go on a Journee trip?
Does Journee organise accessible trips?
What happens if I get my Trip Proposal and want to make changes?
If I get a free Trip Proposal, am I committed to booking my trip?
How do you make sure destinations are safe for members of the LGBTQ+ community?
Are Journee trips ATOL protected?
How many people can I put on my Journee Questionnaire?
How do I add additional Explorers to my Journee Proposal?
Where can I fly from when going on a Journee trip?
How do we make sure destinations are safe for Black Explorers?
How do you accommodate plus-size Explorers?
How can I add the Journee app to my home screen?
How will I know what to pack?