If you need to cancel your trip for whatever reason, you can do so anytime by contacting us over WhatsApp or email.
We are unable to refund the cost of your flights as we book these as soon as you fill in your Booking Details form. Flight prices fluctuate a lot and, in order to make sure your trip stays within budget, buying flights early is essential. Unfortunately, this means flights have always been booked and aren't refundable.
Accommodation bookings can be cancelled if the trip is more than 1 month away. Any less and we often lose money when cancelling. Because of this, we are not able to offer full refunds for accommodation when a trip is cancelled less than a month before departure.
We're a small team and we spend many hours planning your trip, often months in advance. For that reason, we charge a small administrative fee for cancellations.
More than 1 month until your trip
£20pp admin fee
We can refund everything minus flights.
More than 15 days but less than 1 month until your trip
£30pp admin fee
We can refund everything minus flights, pre-booked tickets, and 50% of accommodation.
Less than 15 days until your trip
£40pp admin fee
We can refund everything minus flights, pre-booked tickets, and accommodation.